RonghuiFAQ
Q:Why you choose us?
R: 1:One year guarantee for all of our products.
2:Good quality with competitive price
3:Excellent after-sale service
4:All of our products are made and painted of eco-friendly material
5:Quick response to all your inquries.
6:Wide range of items for your reference
Q:How dose your factory do regarding quality control?
R: We always run on quality seriously. the material we choose is always the non-toxic one and our factory hasgained the ISO-9001.
What is the material of your products?
choose material as customers' request.
Q: Which mode of transport would be better?
R: Generally,we suggest to make delivery by sea which is cheap and safe, and we also respect your views toother transportation as well.
Q:Your factory or trading company?
R:We are a factory, we provide OEM&ODM services. Some famous foreign supermarkets and weoften collaborate.
Q:Can I design my own character? What file formats are accepted?
R:We support full customization just provide your character line art or 3D model, and well handlestructural adaptation and production.
Q:How long does it take from design to delivery?
R:Sample production takes 5-7 working days; bulk manufacturing ranges from 10 to 20 daysdepending on order size.'
Q:What will you provide services?
R:If you do not mind, you can tell us the following information, you are factories, wholesalers,purchasing, dealers, consumers, or do engineering, design, or home. We can provide a detailedexplanation for you. You will also patiently answered every question.We have established a customer complaint side, if you are not satisfied with our service, you candirectly tell us via e-mail or telephone.
We answer all questions for you.
Room 101, 201 and 301, Building 2, No. 4, Qundai Road, Jiangling Community, Maluan Subdistrict, Pingshan District, Shenzhen City
086-755-89366681
086-13600442069
rh@zhgrh.com
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